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Our Coronavirus Reassurance Promise

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A message from Jared & Jenny

Firstly, we just wanted to say thanks for visiting us here. We hope your well and staying safe. When the lockdown was announced we took the decision to reduce our services to ensure ourselves and our clients were kept safe.

We’re living in a strange period of time, things look very different from how they were not so long ago. As all responsible businesses are finding we are making changes to certain things to ensure we can ensure safety for our clients and ourselves.

We will still be providing our 5-star premium customer service and our friendly family feel and all cleans where possible will be deep steam cleaned with our truck-mounted cleaning system producing temperatures over 220degrees F. All waste is taken off-site and no cleaning machines are brought into your property. Leaving your carpets and upholstery hygienically clean and sanitised. The NHS recommends steam cleaning on items such as carpets and upholstery to kill germs and bacteria. Click the link for useful tips for around the home. Read More Here >>>

Our Coronavirus Reassurance Promise

In these unprecedented times, inviting trades into your home, which not so long ago was simple now seems challenging. We are taking increased precautions moving forward. This is for your reassurance that we’re taking things seriously, for your health and ours. Here’s our promise:

  • Any equipment we bring into customers home in contact with soft furnishings is sanitised prior to each job.
  • Jenny & Myself are infection control trained and certified. We wear appropriate PPE where needed.
  • We’ll be observing social distancing. If you wish, stay in another part of the home until we’re finished.
  • All touchpoints we use will be disinfected where required.
  • All soft furnishings are treated with a sanitiser killing 99.9999% of bacteria and germs for added reassurance and this is FREE.  It is approved to European standard EN14476:2013 + A2:2019. Killing up to 99.9999% of microbes and coronaviruses including SARS – COV2 which causes the  COVID 19 illness.
  • Please don’t be offended if we turn down biscuits and a cup of tea. Don’t worry we’ll make up for it next time.
  • We’ll be encouraging card payments.
  • For ADDED reassurance, why not enquire about our Peace of mind package which can be added to any booking.

From myself and Jenny. We hope this has reassured you that we’re taking precautions and taking the safety and our health of ourselves and clients responsibly.

We look forward to working for you

Kind regards Jared & jenny

 

 

Before
After

Our promise to you.

  • 100% satisfaction.
  • Eco friendly cleaning.
  • Fully trained and insured.
  • Premium customer service at competitive prices.
  • Guaranteed prompt, reliable professional service by us.
  • Truckmount deep cleaning (or known as carpet steam cleaning).
  • Child and pet safe products, with no harsh chemicals or shampoos.
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